BPO NON VOICE SERVICES Back
 
ABWW Group, works as a blended team for providing non-voice BPO services globally from its offshore workshops in India, mainly services related to Data Capture, Data Conversion, Document Management & Data Processing, and are recognized for unique technical & functional competencies and collaborative development techniques of outsourcing solutions and services. We provide services for various industry verticals in a business-to-business or business-to-customer models

We have in-depth, real-world knowledge of the business practices unique to the industry. Our information processing team consists of skilled personnel, who have decades of experience with us. The BPO team’s goal is to deliver accurate results at express turnaround time. Having a highly experienced team facilitates the communication and dependability that is the key to our success in the BPO arena.

Some of the areas where we are already serving clients or hold key expertise are:

Document Indexing & Management

• Image/Document Scanning
• Document Indexing & archiving
• Document Retrieval solution

Data Transcription/Conversion


•Data Capture from Document/Image by dual keying & machine/manual matching (99.9+% accuracy)
•Image Cropping and OCR Cleaning (Electronic Capture)
•Any-to-any format conversion, HTML tagging and XML clustering
•Various types of Forms Feeding & Processing

E-Book Conversion

• Content reproduction from manuscripts
• Images implantation and Web-publishing

Back-office Accounts Processing

• Accounts payable and payment processing
• Billing, receivables and cash receipt processing
• Transaction digitalization, bookkeeping and general ledger maintenance
• Fund accounting reconciliation
• Month-end, quarter-end and year-end closing and tax calculation
• Cash flow reporting, projections and management reporting (MIS)

HR & Payroll Data Processing

• Employee records maintenance
• Salary structure, Fixed/Variable DA, ESOP scheme etc. administration
• Leave accounting
• Arrears/incentive compilation and Loan administration
• Tax/Insurance/Pension administration
• Reports generation

Energy/Utility Billing and Revenue Accounting

• Online / batch mode operations
• Customer / Subscriber accounts and other relevant details maintenance
• Data collection (consumption, subscriber’s calls etc)
• Usage charge calculation and maintenance of outstanding details
• Generation and printing of bills & Payment reconciliation and revenue accounting and MIS

Examination Data Processing

• Data collection (Application forms processing) & Students master details maintenance
• Data validation (QA)
• Generation of question paper statements
• Roll number and Exam center allotment
• Seating arrangement reports generation
• Awards form management
• Generation and printing of certificate/mark-sheet/degree/tabulation report

Elector’s Data Processing

• Data collection (Keying from paper data), Onsite Photo-graphy
• Image grabbing, Image-Data merging
• Data validation
• Elector’s master data maintenance
• Generation of Photo ID Cards/Elector’s list/Miniature sheets
• MIS generation
Back
   
  Services
 BPO - Voice Services – Call Centre

Call Centre operations, specializes in providing customer care services and Back- office services
 
•  BPO - Non Voice Services

ABWW provide non-voice BPO services related to Data Capture, Data Conversion, Document Management & Data Processing
 
 Web Development Services

WEB site development and its maintenance services
 
 Manpower Outsourcing

We arrange and administer senior and middle level Technical & Management Staff on Temporary placements on contract basis.
   
   
   
   
 
   
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